当前位置: 首页 详情页

黑五海淘售后常用英语

2022-11-27 16:40
0点赞 0收藏 0评论

    今年黑五不知道大家都剁手了吗?下单后迟迟不发货,下错单想退货?英文又不是很好怎么办?下面给大家分享下海淘常用英语解释汇总,希望能够帮到大家!

    1、取消订单:

    下错单或下完单不想要,找客服按以下模板发邮件即可:

    Hello!My order number in #xxxx,which was placed on(订单日期),While now i did’t need all the goods of this order . Please help me to cancell it.(你好,我的订单号是xxx,在几月几号下单的,现在不需要了,请帮我取消订单)

    2、 申请退货:

    如果已经发货,就需要做退货处理,找客服申请退货标签可按以下模板发邮件:

   Please check if it is the return label created by your side,I will appreciated if you send me the returnlabel so that I could send it back to you ,Thank you.(请确认是否提供退货标签,如果你能发我退货标签,我将非常感谢并寄回包裹)

    3、催单发货:

    下单后网站迟迟不发货,又怕缺货被砍单,可以按以下模板找客服催单:

    Hello! My order number is xxx,which was placed on(订单日期),I kindly request you accelerate the processing ,thank you。(我的订单号是xxx,几月几号下单的,请快点发货,谢谢)

    4、追问客服单号

    如果客服说已经发货,自己查不到,可以按以下模板想客服询问单号

    Is it possible that I have the traking nurmber of it?Thank you!(能否告知快递单号,谢谢)

    5、修改送货地址

    下单后发现地址不对,可以找客服修改送货地址

    Hello! My order nurmber is xxx,which was placed on订单日期),Is there any chance I could change my shipping address?The new address is XXX,thank you.(你好,我的订单号是xxx,几月几号下单的,我能否修改下送货地址,新地址是xxx,谢谢)

    6、 退差价

    下单后发货产品降价了,或者活动升级了,可以找客服尝试申请退差价。

   Hello!My order nurmber is XXX,I have purchased the item from your website only to notice a few days later that it’s 20% off。Could you refound me price differences?thanks!(你好,我在你们网站买了这件商品没几天就降价了,能否帮我没退回差价,谢谢!)

- End -
未经授权,不得转载
文章内容仅代表作者观点,与本站立场无关。本内容图片版属于原作者,如有异议或投诉请联系support@bacaoo.com
创作不易,犒劳下作者!
打赏
评论0
  • 最新评论